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Shipping Policy

Plants are very delicate and can show some minimal signs of stress during shipping. Simply cut off the damaged leaves and let your baby grow back beautiful! I have a 1-3 business day processing time. We do use priority shipping. Plants will typically arrive in 2-4 days once shipped.

RETURN POLICY

We love our plants and are so proud of what we do and what we sell! Please expect some leaf damage and/or browning. This is completely normal during shipping! We do have a live arrival guarantee. If your plant arrives dead or dies shortly after, please make a claim within 24 hours of delivery and you may return the plant. Outside of the 24-hour claim window I cannot offer refunds or exchanges. I do require return of the plant before initiating any refunds or exchanges. 

For pick-up and hand delivery orders I do not offer refunds or exchanges

PAYMENT METHOD

Follow check-out prompts on the checkout screen! If you are wanting to pay cash at pick up, please shoot me a message or email and we will take care of you!

OUR STORE

Based in Montague TX

76251

Phone: (945)301-8991

Email:  jhakala@rootsnshootsplants.com

OPENING HOURS

Greenhouse is not open to the

public just yet! Stay tuned-Weekend hours coming soon!
 

HELP

Please message or email us with any questions or concerns!

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